Privacy Policy

Privacy Policy

EFFECTIVE DATE: September 18, 2023

INTRODUCTION AND SCOPE

MeltMed, Inc. (“MeltMed”, “we”, “us” or “our”) respects the privacy of our visitors and customers (referred to as “you” or “your”). This privacy policy (and as amended from time to time as posted on our website here) (“Privacy Policy”) and, for California residents our California Privacy Notice, describes the types of information we may collect from you or that you may provide when you visit or use our meltmed.com website (“Website”), or purchase our products (“Products”), as well as our practices for collecting, using, maintaining, protecting, disclosing, retaining, and transferring that information. This Privacy Policy applies to the data collected by us, or those working on our behalf, through information you enter through the Website. It does not apply to data collected through other websites, products, or services not approved by us.

WHAT INFORMATION DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our treatment of personal information. “Personal Information” means any unencrypted or non-deidentified information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular person such as, but not limited to, your name, mailing address, email address, telephone number, etc. Please see additional information below on the particular information we may collect. Personal Information does not include your Personal Information that has been deidentified, pseudonymized, anonymized, aggregated, and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized reidentification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual (collectively, all of the foregoing in this sentence being referred to as “De-Identified Personal Information”). Personal Information also does not include information related to businesses, companies, institutions, or other entities rather than individuals (“Business Information”). We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information. We may also collect Personal Information from you through means other than our Website. It may also include emails, text messages, or other electronic communications that you send to us separate from our Website or by way of our third-party service providers. However, if we combine the Personal Information we collect from you outside of our Website with Personal Information that is collected through our Website or by another means as described above, the Privacy Policy will apply to the combined information, unless specifically disclosed otherwise. Other than as stated herein, this Privacy Policy does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on our Website. We are not responsible for the practices of sites linked to or from our Website, and before interacting with any of these sites you are advised to review their rules and policies before providing them with any private information.

INDIVIDUALS UNDER THE AGE OF 21

We do not knowingly collect, solicit or maintain Personal Information from anyone under the age of 21 or knowingly allow such persons to purchase our Products. If you are under 21, please do not send any Personal Information about yourself (such as your name, address, telephone number, or email address) to us. In the event that we learn that we have collected Personal Information from someone under age 18 we will use commercially reasonable efforts to delete that information from our database. Please contact us if you have any concerns.

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy from time to time as well, so you should visit our Privacy Policy Website page periodically to check for updates. The current version of this Privacy Policy can always be found under the Privacy Policy link on the Website. You can tell if there have been changes to the Privacy Policy by checking the “last Updated” or “Effective” date at the top of that page. If you use the Website or purchase Products after any changes to the Privacy Policy have been posted, that means you agree to the new Privacy Policy, including all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

PERSONAL INFORMATION WE COLLECT

We may collect several categories of Personal Information from and about you as summarized in the following table:

HOW WE COLLECT PERSONAL INFORMATION AND FROM WHAT SOURCES

Information we Collect

We collect information about you in two ways: 1) directly from you; and 2) indirectly from you via your use of the Website.

Information Collected Directly From You

When you purchase products from our Website, set up your account with the Website, contact us using our Website, email or message us through the Website or request additional information, we will collect certain Personal Information about you so that we may process and ship your order, adequately respond to your inquiry or offer products to you. The information we collect and the purpose associated is as follows:

Activity	Information Collected
Purchase products	Name, address, credit card information, email address, telephone number
Establish an account	Name, address, preferred payment information, email address, telephone number, account login, account password
Contact us	Name, email address, subject of inquiry, your question or comment
Email or message us through the Website	Name, email address, subject of your email message
Request additional information	Name, email address, subject of your request

Information Collected Indirectly from You

When you visit our Website, we may collect information about your visit and maintain that information in our web server logs, which are records of the activities on our Website. The servers automatically capture and store the information electronically. Examples of the information we may collect include: Internet Protocol (IP) address; browser type and language; Internet Service Provider (ISP), referring and exit websites and applications; websites viewed while on the Site; operating system; date/time stamp of activity; clickstream data; whether you are a first-time or a returning user; links you clicked on while in the Website; and your flow and navigation path through the Website. We use this information in a deidentified and aggregated fashion to help us administer the site, analyze its usage, protect the website and its content from inappropriate use, and improve your Website experience.

In some parts of our Website and through email messages, you will find a “click-through URL” linked to content on our Website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click such links in our email messages.

Cookies

We use technologies, such as “cookies,” so we can remember certain information about you, remember your preferences, or recognize you when you return to the Site. Cookies also help us compile aggregate data about Site traffic and Site interaction so that we can improve our Site and protect our Site from fraud.

A cookie is a text file that is stored on your computer. As text files, cookies cannot read information on your hard drive, run programs, or deliver viruses to your computer.

Most browsers are set to accept cookies automatically. You can set your browser to decline all cookies automatically or to prompt you for a response each time a cookie is offered. If you decline cookies, you may find that you cannot access all our Website’s features.

During your browsing session, we use “session” cookies to store information and monitor Website function. These session cookies are installed during your browsing session and are deleted when the browsing session has ended. For more information on the cookies used on this website, please visit https://www.cookielawinfo.com/shopify-cookies/.

We also use log files when you visit our Website. Log files track IP addresses, browser type, Internet Service Provider (ISP) identity, referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information in our legitimate interest in administering the Website, preventing fraud, tracking website navigation in the aggregate, and gathering broad demographic information for aggregate use.

IP Address. Our servers (or those of our service providers) automatically record certain log file information reported from your browser when you access the Website. These server logs may include information such as which pages of the Website you visited, your internet protocol (“IP”) address, browser type, and other information on how you interact with the Website. These log files are generally deleted periodically.

Pixel Tracking. In addition to using Cookies, the Website may employ “pixel tracking”, a common process which may be used in connection with advertisements on other sites. Pixel tracking involves the use of pixel tags that are not visible to the user and consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. A “pixel tag” is an invisible tag placed on certain pages of websites that is used to track an individual user’s activity. We may access these pixel tags to identify activity and interests that may allow us to better match our Products, services, and offers with your interests and needs. For example, if you visit our Website from an advertisement on another website, the pixel tag will allow the advertiser to track that its advertisement brought you to the Website. If you visit our Website, and we link you to another website, we may also be able to determine that you were sent to and/or transacted with a third-party website. This data is collected for use in our marketing, research, and other activities.

Website Analytics

We use third-party website analytics software from third-party providers [e.g., Google Analytics] in connection with our Site to gather data such as age, gender, and interests to provide advertising targeted to suit your interests and preferences.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting third party pages and using their opt out methods.

This analytics software helps us target our online ads based on information collected directly from you or by automated means, like cookies. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

Meltmed utilizes analytics software provided by Google Analytics. Google collects information associated with the Website (like information about your browser, network, and device, web pages visited before and during your view of the Site, and your IP address) that is not used to identify a user. This information helps us better understand how visitors use our Website, detect and defend against fraud and other security risks, and present advertisements, products, and/or services of interest to you. For more information on how Google collects and uses information, please visit https://policies.google.com/technologies/partner-sites.

Information We Collect From Third Parties

We may collect information that others provide about you when you use the Website or obtain information from other sources and combine that with information we collect through the Website.

Third Party Services. If you link, connect, or login to your account with a third-party social media service (e.g., Facebook, Google, Instagram, Yelp, etc.), the third-party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Website through partnerships, or about your experiences and interactions from our partner ad networks. Other examples of such providers include, but are not limited to, backend processing, fulfillment, and automation, email management, authentication, form processing, website usage tracking, managing calendar invites and scheduling, and database hosting and management.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. First-party or third-party cookies may be used alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. A first-party cookie is a cookie set by the domain name that appears in the browser address bar. A third-party cookie is a cookie set by (and on) a domain name that is not the domain name that appears in the browser address bar. It might be set as part of a side resource load (image, JS, iframe, etc., from a different hostname) or an AJAX HTTP request to a third-party server. The information that first-party and third-party cookies collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services (i.e., tracking such activities). They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. More information on how to opt-out of third-party advertiser tracking mechanisms here.

Children’s Information

Our Website is not directed at children. We do not knowingly collect Personal Information from children under the age of 21. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the “Questions and Contact Information” section, below, and we will take steps to remove such Personal Information from our systems.

Use of Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information, for one or more of the following purposes:

To present our Website and its contents to you.
To provide you with information and respond to your questions on Products that you request from us and information on new products and services, discounts, special promotions or upcoming events, and features or offers that we believe will be of interest to you.
To provide you with the Products, services, or information that you have requested.
To process transaction payments, including, but not limited to, product and/or service fees, and payments, refunds and reimbursements for any Products or services that you choose to purchase from us (though we do not receive your full credit or debit card number).
To process discounts, offers, loyalty rewards, and/or rebate requests, forms, and applications and coordinate with the manufacturer, retailer and/or wholesaler.
To provide you with notices about your account, including expiration and renewal notices.
To notify you about information regarding or changes to our Website, our policies, terms, or any Products we offer or provide, or regarding your account.
To process your account application and any changes to your account information.
To allow you to participate in interactive features on our Website.
To provide access to restricted parts of our Website, e.g., areas accessible if you have a user account.
For internal purposes, such as Website and system administration or internal audits and reviews.
For analyzing how our Website is used, diagnosing technical problems, maintaining security, and personalizing content.
To operate, maintain, and provide to you the features and functionality of the Website.
To provide statistics about the usage levels of the Website and other related information to our service providers.
To notify you of data privacy incidents or provide you with legally required information.
To contact you regarding a promotion, contest, or sweepstakes in which you have participated.
To request your participation in ratings, reviews, surveys, focus groups, or other initiatives which help us to gather information used to develop and enhance our Products.
For examination or event registration, scheduling, event attendance, administration, and related purposes.
To fulfill any other purpose for which you provide Personal Information.
In any other way we may describe and for which we obtain your consent when you provide the information and you give your consent. We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) monitor the effectiveness of our Website and services; (c) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (d) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; and, (e) help you efficiently access your information after you sign in. We may use your Personal Information you provide us and which we obtain from other sources to better understand your interests so we can try to predict what other Products, services and information you might be most interested in. This practice involves making automated decisions about you based on this information in order to better enable us to tailor our interactions with you to make them more relevant and interesting. You may object to our doing this at any time by contacting us (see Contact Information/User Rights below). We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We only use your Personal Information for the original purposes it was given and to further our legitimate interests, such as to enroll members in our organization, provide information about our organization and services, and to communicate with Site visitors. Personal Information is used also to provide you with a more enjoyable, convenient online experience. We may use your Personal Information to send you requested information, to personalize content for you, to compile, analyze, and better understand user data, demographics and behavior, and to detect, investigate, and prevent activities that may violate our policies or be illegal. We may also use your Personal Information to communicate with you about events and services we believe you might find of interest and to administer marketing materials and surveys in which you might participate.

We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our website, operations, mobile experience, or marketing efforts, to prevent against fraud and theft, and otherwise to protect our Site’s visitors and our organization.

Our employees and agents may view your Personal Information to perform their jobs and address your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with information or services, or for one of the other reasons listed in this section, and always in connection with a contractual obligation to protect the privacy of that information.

We also provide your Personal Information to Touchsuite Systems, LLC a third-party vendor who partners with us to operate our payment system on the Website. Touchsuite Systems, LLC may be given the Personal Information identified above to allow us to complete your purchases of products or services. Touchsuite Systems, LLC uses that information only to complete your purchases and orders and is hosted for internal purposes.

We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below in the “Access and Consent to Use of Your Personal Information” and “Questions and Contact Information” section.

Disclosure of Your Information

We will not sell, rent, or lease any information we collect from you to others. We will not make your Personal Information available to any unaffiliated parties, except as follows:

To employees, contractors, agents, website vendors, and/or contractors who may use it on our behalf or in connection with their relationship with us;
To our affiliates, service providers, and third-parties for marketing purposes, building targeted ad campaigns, and providing you information about us or our services.
To others, including law enforcement, if we believe such release is reasonably necessary to comply with law or legal process; enforce or apply the applicable MeltMed Terms of Use, if reasonably necessary to protect our operations, members, or users; detect, prevent or otherwise address fraud, security, or technical issues; protect the rights, property, or safety of others; in a matter of public safety or Policy; or as needed in connection with the transfer of our assets. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes. We will not disclose any of your Personal Information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under circumstances described in this Policy.

Access and Consent to Use of Your Personal Information

If you believe that the Personal Information that we have collected about you is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes or deletion of that information, please see the contact information in the “Questions and Contact Information” section.

If you do not consent or want to withdraw your consent for us to collect, use, or disclose your Personal Information as described in this Policy, please use the contact information provided in the “Questions and Contact Information” section. In your request, please identify the Personal Information at issue and the collection, use, or disclosure you wish to stop.

Denying or withdrawing consent may not allow us to provide you with some or all the products, services, or information you request.

EMAIL MARKETING

You agree that we may send you marketing emails. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. In compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may opt-out of receiving marketing-related emails, targeted advertising messages, or promotional offers from MeltMed by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at customer.care@meltmed.com.

If you opt-out from receiving marketing emails or text messages, we may still need to send you communications about your account, membership, and other matters. If you do not agree to receive future marketing communications directly from a third party through our Site, you will need to contact that party to opt-out of such communications. This process may be outlined on that party's privacy policy. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Your California Privacy Rights

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

The right to know, by way of our Policy and any specific inquiries you direct to us, where Personal Information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
The right to have access to any Personal Information we have in our possession or control regarding you;
The right to “opt-out” of MeltMed’s sale or sharing of your Personal Information to any third parties and to “opt-out” of any automated decision making or profiling;
The right, with some exceptions, to have your Personal Information deleted from MeltMed’s possession or control;
The right to receive equal service and pricing from MeltMed even if you exercise any of your privacy rights
The right to correct inaccurate personal information;
The right to receive your Personal Information to allow it to be moved to other companies; and
The right to restrict the processing of sensitive Personal Information.

California Civil Code Section 1798.83 permits users of the Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. A California resident may also use an authorized agent to submit a right to access request or a request to delete. To make such a request, to learn more, or if you have any questions or concerns about your California privacy rights, please visit the Privacy Notice for California Residents.

Virginia Residents

If you are a Virginia resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

To confirm whether or not MeltMed is processing your Personal Information and to access such Personal Information;
To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information;
To delete your Personal Information;
To obtain a copy of your Personal Information that you previously provided to MeltMed in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Information to another controller without hindrance, where the processing is carried out by automated means; and
To opt-out of the Personal Information processing for purposes of targeted advertising, the sale of personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

MeltMed will respond to any of the above requests within forty-five days. MeltMed may extend this deadline once by an additional forty-five days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. All requests pursuant to the above rights should be submitted to:

privacy.request@meltmed.com

If MeltMed declines to take action regarding your request, MeltMed shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen days of receipt of MeltMed’s initial response to the following:

privacy.request@meltmed.com

Within sixty days of receipt of your appeal, MeltMed shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. If unsatisfied, you may file a complaint with the Virginia Attorney General at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.

Colorado Residents

If you are a Colorado resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

To opt-out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information; or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
To confirm whether MeltMed is processing your Personal Information and to receive access to that Personal Information;
To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;
To delete your Personal Information; and
When exercising your right to access your Personal Information, to obtain the Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

privacy.request@meltmed.com

Within forty-five days of receipt of your appeal, MeltMed shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. MeltMed may extend this period by sixty days where reasonably necessary, considering the complexity and number of requests serving as the basis for the appeal. If unsatisfied, you may file a complaint with the Colorado Attorney General at https://coag.gov/file-complaint/.

Utah Residents

If you are a Utah resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

1) To confirm if we are processing your Personal Information and to access that data;

2) To delete Personal Information that you provided to us;

3) If technically feasible, to obtain a copy of data that you provided to us in a portable manner; and

4) To opt out of the processing of Personal Information for targeted advertising or sale.

MeltMed will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:

privacy.request@meltmed.com

Connecticut Residents

If you are a Connecticut resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

1) To know what Personal Information we have collected about you, so long as revealing such information would not reveal a trade secret;

2) To obtain, where technically feasible, a copy of all the Personal Information that we have acquired about you;

3) To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information;

4) To delete your Personal Information; and

5) To opt out of the processing of your data for the purposes of: a) targeted advertising, b) the sale of Personal Information, or c) profiling in furtherance of solely automated decisions that produce legal or similar significant effects on you.

MeltMed will respond to authenticated requests seeking any of the above requests within forty-five days. All requests pursuant to the above rights should be submitted to:

privacy.request@meltmed.com

Iowa Residents

If you are an Iowa resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

The right to confirm whether MeltMed is processing your Personal Information and to access that data;
The right to delete the Personal Information that you provide to MeltMed;
The right to obtain a copy of the Personal Information that you provide to MeltMed in a portable readily usable format; and
The right to opt out of the sale of your Personal Information.

MeltMed will respond to authenticated requests seeking any of the above requests within ninety (90) days, unless extended, for good cause, by another forty-five (45) days. All requests pursuant to the above rights should be submitted to:

privacy.request@meltmed.com

Indiana Residents

If you are an Indiana resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

The right to confirm whether MeltMed is processing your Personal Information and request access to the same;
The right to correct inaccuracies in the Personal Information you provided to MeltMed;
The right to obtain a copy, or representative summary, of the Personal Information about you possessed by MeltMed in a portable and readily usable format;
The right to delete the Personal Information that you provided to MeltMed and/or data otherwise obtained about you by MeltMed;
The right to opt out of the processing of your Personal Information for targeted advertising, profiling, and of the selling of your Personal Information; and
The right, as a parent or on behalf of a user known to be a child, to prevent the processing of sensitive data (as that term is defined by statute) about that child unless and until that parent or person on their behalf provides consent.

MeltMed will respond to authenticated requests seeking any of the above requests within forty-five (45) days, unless extended for cause, by another forty-five (45) days. All requests pursuant to the above rights should be submitted to:

privacy.request@meltmed.com

Montana Residents

If you are a Montana resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

The right to opt-out of the sale by MeltMed of Personal Information and the use of Personal Information for targeted marketing and profiling;
The right to delete the Personal Information that you provided to MeltMed and/or data otherwise about you;
The right to confirm whether MeltMed is processing your Personal Information and request access to the same;
The right to correct inaccuracies in the Personal Information you provided to MeltMed;
The right to obtain a copy, or representative summary, of the Personal Information about you possessed by MeltMed in a portable and readily usable format;
The right, as a parent or on behalf of a user known to be a child, to prevent the processing of sensitive data about that child unless and until that parent or person on their behalf provides consent;
The right to appeal any decision by MeltMed not to provide information or take action pursuant to these rights.

privacy.request@meltmed.com

MeltMed shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions.

Tennessee Residents

If you are a Tennessee resident, you may, upon request, have certain rights with respect to your Personal Information, including the following rights:

The right to confirm whether MeltMed is processing their personal data and request access to the same;
The right to delete the personal data that you provided to MeltMed and/or that MeltMed has obtained about you;
The right to obtain a copy, or representative summary, of the personal data about you possessed by MeltMed in a portable and readily usable format;
The right to correct inaccuracies in the personal data you provided to MeltMed;
The right to opt-out of the sale by MeltMed of personal information and the use of personal information for targeted marketing and profiling; and
The right to appeal any decision by MeltMed not to provide information or take action pursuant to these rights.

privacy.request@meltmed.com

MeltMed shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions.

Security of your Personal Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. MeltMed uses SSL Protocol and SSL Encryption for this purpose.

When personal information (such as a credit card number) is transmitted by MeltMed to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Links to Other Websites

Our Site may contain links to, or advertisements about, non-MeltMed websites. Other sites may also reference, advertise, or link to the MeltMed Site. You may be able to post content to third party Social Networking Sites on which we maintain a presence. If you choose to do this, we will provide information to the Social Networking Site(s), and receive information from them, in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the applicable terms of use and privacy policies. We are not responsible for the availability, accuracy, content, products or services of third-party Social Networking Sites.

While you are using the Site, you may be linked or directed to other third-party websites that are beyond our control. These third-party websites may have privacy policies and terms of use which differ from ours. Please carefully review these policies. We are not responsible for any actions or policies of such third parties.

Retention and Accuracy of Personal Information

We do our best to ensure that the Personal Information we hold, and use is accurate. We rely on the individuals we do business with to disclose to us all relevant information and to inform us of any changes.

Changes to the Policy

From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified.

Questions and Contact Information

If you have any questions, wish to access, correct, or amend your Personal Information or unsubscribe, want to register a complaint or simply want more information, you may contact us at:

MeltMed, Inc.

customer.care@meltmed.com

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